Frequently Asked Questions
Everything you need to know about your Perler experience.
What is your return policy?
We offer a 30-day return window for all unworn apparel and accessories in their original packaging with tags attached.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to ensure the perfect fit.
Are your materials sustainably sourced?
At Perler, we prioritize ethical manufacturing and use organic or recycled fabrics in over 70% of our seasonal collections.
Can I change or cancel my order?
Orders are processed quickly, but you can request a change or cancellation within 60 minutes of purchase by contacting our support team.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines vary based on your specific location.